OpenSeats policy
Terms of service
Last updated · May 20, 2026
The rules for using OpenSeats to create private lock-in links, answer in or out, coordinate locked plans, and use related account, safety, and support surfaces.
Agreement to these terms
By accessing or using OpenSeats, you agree to these terms and to the Privacy Policy. If you use OpenSeats for an organization, community, company, or other group, you confirm that you have authority to bind that group to these terms.
If you do not agree, do not use OpenSeats.
OpenSeats role
OpenSeats provides software for organizers to create private lock-in links, collect real yeses by an answer-by time, approve requests where needed, coordinate after a plan locks, and run a plan again if it does not come together.
OpenSeats is a coordination tool, not the organizer, host, venue, ticket seller, travel provider, restaurant, payment processor, insurer, or transportation provider for your plan.
Plans are created by users. Organizers and joiners, not OpenSeats, are responsible for real-world arrangements, plan details, venue rules, third-party costs, permissions, attendee conduct, and disputes between people.
Accounts and eligibility
You must be at least 13 years old to use OpenSeats. You are responsible for keeping your account secure and for all activity under your account.
You agree to provide accurate account and contact information and to keep it current enough for account access, plan coordination, and support.
You may not create accounts, submit responses, or send requests using false identities, unauthorized contact details, or information that belongs to someone else without permission.
Private links, contacts, and invite consent
Private lock-in links are meant for the people the organizer chooses to invite. Anyone with a link may be able to open the shared plan surface, so organizers should share links thoughtfully and avoid putting highly sensitive information in preview-visible fields.
If you import, enter, or invite people using names, phone numbers, email addresses, or other contact information, you must have the right to use that information for the plan and must not use OpenSeats to spam or surprise people with unrelated messages.
OpenSeats may send plan-related messages, notifications, or reminders that you request or that are needed to operate the plan. Organizers remain responsible for making sure invitees understand any real-world terms, costs, deadlines, or restrictions outside the app.
Your content and responsibilities
You are responsible for the plans, private links, notes, answers, messages, photos, and other content you create, send, or share through OpenSeats.
You keep ownership of your content. You give OpenSeats a worldwide, non-exclusive, royalty-free license to host, store, process, display, transmit, copy, modify for formatting or technical reasons, retain, and otherwise use your content as needed to operate, secure, support, enforce, and improve the service.
Do not add sensitive personal information to plan titles, organizer notes, locations, messages, or other shared surfaces unless you are comfortable with the intended recipients seeing it.
You represent that you have the rights needed to share your content through OpenSeats and that your content does not violate law, someone else's rights, or these terms.
Acceptable use
Do not use OpenSeats to harass, threaten, stalk, spam, deceive, impersonate, scrape, phish, distribute malware, violate someone else's rights, share illegal content, or interfere with the service.
Do not use private links to expose, shame, or pressure people. OpenSeats is built for clear in/out answers, not coercion.
Do not create or coordinate plans that are illegal, exploitative, hateful, fraudulent, sexually exploitative, dangerous in a way that violates law, or intended to harm people, property, systems, or public safety.
Do not attempt to bypass access controls, view locked chats you are not part of, extract private plan data, reverse engineer non-public parts of the service, or misuse analytics, support, or admin surfaces.
We may review, restrict, remove, or preserve content and account records when needed to investigate abuse, safety reports, security issues, legal requests, or suspected violations of these terms.
Organizer and joiner responsibilities
Organizers are responsible for choosing who receives a private link, setting accurate plan details, handling any real-world booking, and communicating changes that OpenSeats cannot control.
Joiners are responsible for answering honestly, updating the organizer when plans change, and using locked chat respectfully.
A lock means the app recorded enough real yeses for the plan rules. It is not a contract between users and does not make OpenSeats responsible for costs, travel, deposits, no-shows, refunds, cancellations, or disputes between people.
Real-world plans and user disputes
Using OpenSeats can involve meeting people offline, traveling, paying third parties, sharing locations, or relying on other users. You are responsible for deciding whether a plan, organizer, joiner, venue, route, or situation is safe and appropriate for you.
OpenSeats does not verify every user, plan, location, venue, ticket, reservation, product, service, or claim made by a user. If you have a problem with a real-world plan, you should contact the organizer, venue, provider, payment service, or appropriate authority as needed.
We may help with account, safety, support, and abuse reports, but we are not required to mediate or resolve personal, financial, attendance, cancellation, or real-world disputes between users.
Paid lock-ins
Paid lock-ins, when enabled for a plan, may require a joiner to pay a disclosed deposit before their seat counts toward the lock. The host may later request a final balance through OpenSeats when the real or agreed amount is known.
Deposits, final balances, OpenSeats fees, refunds, forfeitures, reserves, host settlement timing, chargeback reviews, and reliability impact are governed by the paid-plan terms shown before checkout and by Stripe provider terms.
OpenSeats may delay host transfers, keep reserves, freeze unsettled funds, pause paid hosting, or require support review when there are disputes, failed transfers, suspected misuse, chargebacks, or unpaid final balances.
Notifications and messages
OpenSeats may send transactional email, push notifications, or other messages for account access, private links, responses, locked chat, reminders, support, safety, and service updates.
You can manage certain notification preferences where controls are available. Some service messages may still be sent when needed for account, security, or plan coordination.
Carrier, app store, device, or provider charges may apply to mobile, SMS, data, push, or email services outside OpenSeats control.
Third-party services
OpenSeats relies on third-party providers for authentication, hosting, database, email, push notifications, analytics, error monitoring, maps or weather features, and mobile distribution.
OpenSeats may link to or interoperate with third-party services, including app stores, venues, maps, calendars, weather providers, email clients, messaging apps, payment providers if launched later, or other sites and services users choose to use.
Third-party services may have their own terms, fees, safety practices, refund rules, and privacy practices. OpenSeats is not responsible for third-party services outside our control.
OpenSeats intellectual property and feedback
OpenSeats, Yemma Labs, the app design, software, text, graphics, logos, features, and other service materials are owned by OpenSeats, Yemma Labs, or their licensors and are protected by intellectual property laws.
These terms let you use OpenSeats for its intended purpose. They do not transfer ownership of OpenSeats, give you rights to copy the service, or let you use OpenSeats names, logos, or branding in a misleading way.
If you send ideas, suggestions, or feedback, you allow OpenSeats and Yemma Labs to use them without restriction or compensation to you.
Service changes and suspension
OpenSeats is still evolving. We may add, change, limit, pause, or remove features, including early access features, as the product develops.
We may suspend or terminate access, remove content, cancel delivery of messages, or restrict features if we believe there is security risk, abuse, legal risk, violation of these terms, harm to other users, or misuse of the service.
After suspension or termination, provisions that by their nature should survive will continue to apply, including content licenses needed for retained records, payment boundaries, disclaimers, limits of liability, dispute terms, and enforcement rights.
Disclaimers and limits
OpenSeats is provided as is and as available. We do not promise uninterrupted access, error-free operation, or that a plan will lock, happen, or work out as expected.
We do not make warranties about user identity, organizer conduct, joiner conduct, venue availability, plan safety, prices, reservations, tickets, weather, travel, attendance, or third-party services.
To the fullest extent allowed by law, OpenSeats and Yemma Labs will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, real-world plan costs, booking costs, cancellation costs, or disputes between users.
Indemnity
To the fullest extent allowed by law, you agree to be responsible for claims, losses, liabilities, damages, costs, and expenses arising from your content, your plans, your use of OpenSeats, your violation of these terms, or your violation of another person's rights.
This section does not limit any rights you may have under laws that cannot be waived.
Disputes and legal requests
If you have a concern, contact [email protected] first so we can try to resolve it informally.
We may respond to valid legal process, regulatory requests, emergency safety requests, or rights complaints as required or permitted by law.
If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision does not waive our right to enforce it later.
Changes and contact
We may update these terms as OpenSeats changes. Continued use after an update means you accept the updated terms.
Questions about these terms can be sent to [email protected].
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